Frequently Asked Questions



Q: How many hours of continuing education (CE) will be offered at the meeting this year?

A:There will be over 270 hours of CE offered.

Q: How many hours can I earn at the meeting?

A: It is possible to earn 33 hours.

Q: Is your meeting approved by the Council on Optometric Practitioners Education (COPE)?

A: The Lectures & Workshops Program, the Special Events and Section Symposia are submitted to COPE for their approval. Approvals are granted throughout the year leading up to the meeting.

Q: How will you track my continuing education (CE) at the meeting?

A: Your conference badge will be scanned into each education session.

For all lectures, workshops, symposia and special sessions (fixed credit)
  • Anyone entering after the 10 minute grade period will NOT receive credit. You may enter the room for personal enrichment but no credit will be awarded.
  • Anyone leaving before the course is over will be informed that credit will not be given. 

For papers and posters (variable credit) 

Your badge will be scanned going both in and out of each session. Your total time will be calculated based on entry and exit times. You must stay in the session for a minimum of 60 minutes to start the clock for the paper or poster session. Credit for less than one hour will not be given.

Reporting of attendance to state boards, if required, is the individual’s responsibility unless state law or regulations indicate otherwise.

Q: I need to get a copy of my CE certificate from a previous meeting, how do I go about doing so?

A: For certificates from 2015 or later, please login (upper left-hand corner) and select "CE Certificates" from your account drop down. For previous meetings, please email Betty Rodriguez at and she will be happy to help you.

Q: Can you tell me the size of the boards for the poster session of the meeting?

A: The poster size should not exceed 4 feet (height) x 4 feet (width). PLEASE NOTE: there will be two posters being presented side by side on each poster board.

Q:  How do I sign up for corporate breakfasts or lunches?

A: Product Information breakfasts will be offered during Academy 2017 Chicago, but no corporate lunches. The breakfasts are first-come, first-served at 6:45 AM each day and require no advanced registration.

Q:  Where can I find citation information for Academy meeting paper and poster abstracts?

A: Please visit our citation information page.

Q. Do you offer pay by course or half day registration rates?

A. No. One of the many benefits of the Academy meeting is that you only pay one rate and you can attend any session you wish without advanced planning.

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Q: I would like to exhibit at your meeting. Who should I contact?

A: Please visit the Academy Exhibits page where you will find an exhibitor’s prospectus and application form, as well as an updated floor plan of the convention center. If you have any further questions, please contact our Exhibits Manager, Betty Taylor. She can be reached by e-mail at or by telephone at 321-319-4861.

Q: What does it cost to exhibit at your meeting?

A: Booth spaces are offered in multiples of 10 feet. Please see our Exhibitor Information page for more information.

Q: Are there still booths left?

A: Yes, however the exhibit floor is selling out quickly. Don't miss the opportunity to Exhibit at Academy 2017 Chicago! The exhibition will include three days of products, services, technology and educational resources related to eye care. Over 7,000 leaders in optometry and vision science are drawn to our annual meeting to discuss the latest research and scientific findings that support the clinical practice in our profession. As an exhibitor, you are a vital component of the meeting, and the Academy is committed to providing your organization an exciting forum to present your products and services. If you would like to view our floor plan, please visit Academy Exhibits and scroll down to Exhibit Hall Floor Plan to launch a PDF file of the Exhibit Hall. For Exhibit Hall questions, please contact our Exhibits Manager, Betty Taylor. She can be reached by e-mail at or by telephone 321-319-4861.

Q: How many companies exhibited last year?

A: More than 150 different companies.

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  General Information 

Q: Who is responsible for your meeting site selections?

A: Tradeshow Logic

Q: Do you have a brochure that lists the courses offered at the meeting that you can send to me?

A: For hard copy requests of the Academy 2017 Anaheim Program Preview (a booklet containing an overview of all aspects of the meeting in a condensed form, along with meeting registration and lodging information), please e-mail your name and address to

Q: Where is your meeting being held?

A: This year’s meeting will be held from October 11-14, 2017 at McCormick Place.

Q: Do you have to be a member to attend the AAO meeting?

A: No, our meeting is open to both members and non-members who are optometrists, ophthalmologists, students, vision scientists and others who are interested in the fields of optometry and vision science.

Q: How many people do you expect to attend your meeting?

A: We expect around 7,000 attendees.

Q: How many people attended the meeting last year?

A: At Academy 2016 Anaheim, we had over 7,000 attendees and nearly 300 CE hours.

Q: How can I reserve a meeting room at your meeting in Anaheim?

A: Contact Megan Scherman at

Q. I am not currently a member. Can I join and pay the member rate for the meeting?

A: Please visit to become a member today. You will be notified via email once your application has been processed and you can register at the member rates at that time. Please note that if you are a licensed OD the only membership option the Academy offers is to be a Candidate for Fellowship or a Fellow of the American Academy of Optometry (FAAO).

Q. Will there be child care available during continuing education sessions?

A. The Academy does not provide any childcare services. We encourage you to check with your hotel concierge for recommendations for childcare.

Q. Will there be a place where I can nurse?

A. The Academy provides a Nursing Mother's Lounge onsite complete with a refrigerator to store milk.

Q. Where can I rent a scooter?


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Q: I have attempted to register online but it tells me I need a username/password. How do I find this information?

A: If you have ever attended an Academy meeting or have ever been a member you already have a designated username/password. To retrieve this information please click the "Forgot Password?" button on the login page to have them emailed to you.

Q: I have clicked the "Forgot Password?" link several times and the information has not yet been emailed to me. What should I do?

A: Please note that it can take up to 15 minutes for the email to send. We have also been notified that gmail sometimes blocks our username/password email. Please be sure to add the domain to your approved senders list. If you continue to have trouble please email or call 321-319-4862.

Q: The registration form asks me for my OE Tracker number. What is this?

This is also referred to your ARBO number and is needed to properly report your CE. You can find your number here. Students and non-ODs can just put "NA" in this field as it does not apply.

Q: How much does it cost to attend your meeting?

A: For a list of current registration rates, visit the registration webpage.

Q: What is the price if you pay after Early Bird Registration Deadline?

A: Prices increase by $50 in each category.  

Q: I live outside the U.S. and want to attend your annual meeting. Can I obtain a "letter of invitation" to support my documents to apply for visa to the U.S.?

A: Please forward your complete contact information, along with the contact information for the embassy/visa office, if required, to or call 321-319-4860.

Q: How do I register for your meeting?

A: Registration will open online on April 24, 2017.

Q: This is my first time attending your meeting, how does the registration work? Do I register per class or per day?

A: Attendees at Academy meetings register for the entire meeting, although single day registrations are also available. Attendees do not sign up for classes ahead of time (except for workshops and leadership courses); most of the classes are filled on a first-come-first-serve basis.

Q: I am bringing a guest with me to the meeting, should I obtain a guest pass, so that person can attend a few lectures with me?

A: The seating at our education sessions is limited; and primarily it has been reserved for anticipated attendees needing CE. For this reason, the Academy is unable to accommodate individuals who may want to observe our CE courses. However, we would like to invite you to register for a guest pass, so that your guest can participate in other Academy activities such as our Exhibit Hall, Awards Program and Alumni Receptions. The cost of the guest pass is $100 and $150 after early bird registration ends on August 3.

Q: How do I go about canceling my registration for the meeting?

A: Requests for meeting refunds, which include registration fees, workshops, leadership courses, and banquet tickets, must be received in writing before August 4, 2017, at which time a full refund less $25 will be administered.  Written requests received on or after August 5, 2017 and not later than September 22 will be assessed an administrative charge of 25% of the total fees.  No refunds will be given to requests received after September 22, 2017.

Q: I am a current resident, but I am also a Candidate for Fellowship. Can I register for the annual meeting at the student/resident rate?

A: Yes. Please contact the Membership Department at after establishing a new registration account in order to make these arrangements.

Q. I am a student/resident who graduated or finished residency in 2017, can I still attend the meeting at the student/resident rate?

A: Yes! You are eligible to attend Academy 2017 Chicago at the student/resident rate through the end of the calendar year.

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  Travel & Lodging

Q: What is the host hotel for this year’s annual meeting?

A: The Palmer House Hilton will be the headquarters hotel for the meeting.

Q: What are the highlights of these hotels?

A: Please visit the hotels page for more information about the hotels.

Q: How do I make hotel reservations?

A: Once you have registered for the meeting, a link will be provided via email for you to reserve your hotel room. For assistance booking housing (registration required prior to calling) you can also call Orchid Event Solutions at 1-866-365-1113 (International:  +1-801-505-4139).

Q. Why do I need to register before I can book housing?

The Academy has secured a limited number of rooms for attendees, and our goal is to ensure that those rooms go to individuals who are actually registering for and attending the meeting.

Q: How do I cancel or change my hotel reservation?

A: You need to do it through the Orchid system. For assistance booking housing (registration required prior to calling) please call Orchid Event Solutions at 1-866-365-1113 (International:  +1-801-505-4139).

Q: I called the hotel and was told they’re sold out. Why?

A: Because hotel reservations for our meeting are only handled through the Orchid system.

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  AFOS Registration

Q. What does the Academy and AFOS registration bundle allow me to receive?

For more information on the AFOS meeting please visit

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