Thirty patients at the Foothills Center for the Partially Sighted were surveyed to assess their access to vision rehabilitation services. Results showed that only 20% of these patients were told about low vision services at the time of diagnosis of impairment. The time of delay from diagnosis of impairment to first low vision service ranged from one month to 40 years, with a mean delay of 6.1 years. Information about low vision services came from a wide variety of sources. Thirty percent of the patients reported learning about low vision services from their ophthalmologist, 13% reported receiving information from their optometrist, 23% were referred from the State Department of Rehabilitation. One patient learned about low vision services from the telephone operator. Reasons for difficulty in accessing services and for the excessive delay in receiving care will be discussed and explored.